Properties Property Owners Tenant Info Travel Agents Local Information
Do I have to be a member of IATA?
No, but you must be a bona fide travel agent and provide the
documentation above.
Is there a charge to join TravelLink?
No.
What is the percentage of commission?
Commissions are paid at 5% of the gross rent. Gross rent does not
include taxes, reservation fees, cleaning, trip insurance, etc.
How do I receive commission checks?
Funds are disbursed to Travel Agents at the same time they are disbursed
to our property owners and to CentREZ, typically 7 to 21 days after
arrival.
Do I have to use TravelLink in order to
receive commission?
No, but we encourage you to book online. Travel agent reservations made
by our reservation staff may incur additional fees.
Where is the reservation confirmation
sent to?
Reservation confirmations are immediately emailed to the email address
provided during the reservation process. Payments are processed on a
secure server. In order for the credit card to be approved, the credit
card name must match with the customer name, address and zip code. All
future communication will be made with the contact information provided
by you during the online reservation process. You may provide us with
your telephone contact and email during the online reservation process
and we will therefore contact you to complete the reservation process.
How is Security Deposit collected?
Security deposits are due in the form of Check or cash within 10 days of
booking. If the arrival date is within 10 days of the booking date,
deposit must be made in the form of cash, cashiers check or money order
upon check in.
Can my customer pay via wire transfer?
Yes, wire transfer instructions can be email to you on request.
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